Direct Marketing and the Internet
Direct marketing media provide a means for direct communication between your
company and its prospects and customers. This can include you making the first
contact, which is directly aimed at an individual, as with direct mail or
outbound telemarketing.
Direct marketing media also provide a means for an individual to respond
directly to an offer, perhaps by telephoning your company or sending in an order
form. Whether you make contact first or they do, it is this one to one type of
interaction that is direct marketing.
It is different from ordinary marketing as it is based on a one to one
interaction. An example of ordinary marketing is a TV/Radio advert that simply
relays the product or service benefits and perhaps guides you to a high street
store.
Having a website on the internet can provide a means for customers and prospects
to interact directly with your company with e-mail, on-line order forms and the
phone. It maybe that you develop business over the internet by registering your
site with the major search engines, thus giving you new business purely from the
internet. It maybe that you use the internet - and in particular your web-site
to expand the range of communication options you provide to your customers and
prospects.
Putting interaction into the internet is - bringing direct marketing to the
internet.
Internet and Integration with existing Direct Marketing Media
Integrating the internet into your marketing plans may give rise to concern as
to how it's done!
Look at it as a way to augment your marketing mix, think of telemarketing, it
didn't replace anything, it grew to take its place in today's mix of media. This
too is the future of the internet. Understand it; incorporate it and benefit.
Over the last few years the use of a website address as a point of contact has
become increasingly familiar. Guiding a potential customer to accessing
information - or even purchasing a product via a web-site address is now common
practice. The added benefit available through an internet web-site, is that the
transaction can be completed immediately.
Just consider how much more effective your advertisement or mail-shot will be if
an interested recipient can immediately access your website to request further
information or place an order.
A website also provides a focus for any level of curiosity that your mailshot
has generated. Questions can be answered and visitors can become acquainted with
your company and its products or services.
Potential and existing mail order customers can have access to a catalogue on
the web-site which presents and describes a range of goods. Purchases can be
completed and despatched on the same day. The catalogue content can be updated
with ease as product availability changes. Special offers or stock clearances
can be headlined on the website when the stock is available to fulfil them.
Internet and Integration with Internet Direct
Our Company's roots go back over 20 years of direct marketing and we are fully
conversant with all traditional direct media services.
Direct Response TV/Radio
Direct Response Press/Coupon
Direct Mail
Mail Order
Telemarketing
Door-to-Door
Internet Direct can evaluate and recommend strategies for integrating any or all of the above into your current marketing activities either in a stand alone fashion or with the internet.
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